When repairs are needed, you’ll want them fixed as soon as possible. That’s why we use a cloud based maintenance system to record the issue, consult with the landlord and then allocate one of our trusted team as soon as possible.
To report a fault, please click here to submit details and one of the team will be in touch shortly to update you on what is happening. If we don’t know about it, we can’t fix it.
Landords are responsible for certain elements of the property and tenants for others. Everyday maintenance routines such as cleaning and keeping sinks unblocked and keeping the garden in shape, are all part of the routine of living in a property and fall to you as a tenant. The building including the roof and central heating are the landlords responsibility so call us anytime you have a problem you can’t resolve yourself. One quick tip though, always check the basics……lets just say, its not unheard of to attend a broken down central heating system only to find the room thermostat is set too low!