SAFE AGENT Certification
We’re proud to confirm our latest accreditation with SAFE AGENT - recognised by Government, consumer groups and industry bodies. safe agent is the only agent organisation whose sole focus is consumer protection and is the leading accreditation scheme for lets and management agents operating in the private renting sector.
Any member of safeagent has to meet to the following criteria:
- Have in place an insurance policy to pay to rectify mistakes in the unfortunate event that they occur (Professional Indemnity Insurance)
- Have a client account where money is held separately to the operating funds of the firm
- Be part of a Client Money Protection Scheme
- Commit to offer services to landlords and tenants meeting safeagent Service Standards
- Have a written Customer Complaints Procedure which offers independent redress should any complaint from a landlord or tenant not be resolved in-house
Be sure to look for the safeagent accredited firm stamp which demonstrates that the firm is part of the Scheme.